Report a defective product

If you experience any problems with a product purchased from us, it is advisable to contact our customer service team. We will be happy to help you quickly and easily.

We are here for you on Tel: 05261 9461-70, Mon-Fri 8:00 a.m.-5:00 p.m.

Alternatively, you are welcome to send us the form below and we will get back to you as soon as possible. After sending this form, you will receive a reply from us shortly with a reference number and further instructions on how to proceed. Please fill out the error description in detail. You will then no longer need to enclose it with the package.

Defective Product

Salutation*

First name*

Last name*

Adress*

Company

Telephone*

E-Mail*

Customernumber - see invoice*

Invoice number*

Detailed error description *

Fields marked with asterisks (*) are required.

Privacy*

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